Aakanksha is a mixed-methods UX researcher at Google. She has a background in Computer Science and a Master’s in Human-Computer Interaction, and her prior work is in the field of Accessibility, Emerging Markets, and Enterprise Software Development. Aakanksha is passionate about enabling seamless user experiences and bringing the user’s voice to the forefront. She loves using her research & design skills to conduct foundational research, uncover complex user journeys, provide digestible and actionable insights and evaluate user behavior across the products through metrics.