Page 1 of 2 | 13 Articles by Jennifer Leigh Brown
Universal Design & Accessibility
Accessibility and Inclusivity: Distinctions in Experience Design
July 6th, 2021
Content Strategy
Customer-focused Content: Creating Content People Want and Need
April 17th, 2019
Business Strategy
Build Better Requirements Documentation: Why, Who, and How
September 5th, 2018
Research
Empathy Mapping: A Guide to Getting Inside a User's Head
June 27th, 2018
Business Strategy
Website Personalization Planning
April 3rd, 2018
Business Strategy
Data-Informed Design: Minimize the Website Redesign Debate
August 8th, 2017
Content Strategy
Chatbox UX: Crafting a Valuable Conversation
June 20th, 2017
Research
The Essential Guide to Writing Effective Survey Questions
April 18th, 2017
Research
5 Steps to Quick-Start A/B Testing
February 21st, 2017
Interaction Design
How to Annotate and Document UX Deliverables
January 3rd, 2017
