I believe people in empathic relationships not only have lives that are more healthy & meaningful, but also more creative & effective. As an executive coach & mettā-designer, I help executives (re)design their leadership & organization: a process that challenges them to develop such relationships not only with their team & customers, but also themselves.
I've spent 18 years exploring the role of design & empathy in innovation. I've spoken at Harvard Business School, Cornell School of Management, McGill Faculty of Management, Rotman School of Management, Patient Experience Summit, SAP TechEd, FUSE, TEDx. I've also authored an award-winning book titled "Realizing Empathy: An Inquiry into the Meaning of Making." My past clients include American Eagle, Eaton, General Electric, Merill Lynch, Siemens, Whirlpool. Innovation efforts I've partaken have won numerous awards such as the CES innovation award.